At eXpcon Miami 2024 on Monday, three dynamic panels explored the future of real estate, offering agents invaluable insights on cutting-edge AI technology, global growth and luxury networking.
Revolutionizing Real Estate with AI: How Agents are Harnessing the Power of Innovation
The “Revolutionizing Real Estate with AI,” session discussed how AI is transforming the way they do business. Moderated by Steve Johnstone, this forward-thinking panel featured insights from industry leaders Lizna Nel, Denis Andrian, and Carrie Soave, who are pushing the boundaries of AI to drive efficiency, enhance client experiences, and unlock powerful new opportunities.
AI: Empowering Agents to Work Smarter — Agents learned how AI is now a vital tool for streamlining operations, from optimizing marketing to predicting client needs. Automating tasks and improving decision-making, AI is becoming indispensable in real estate.
Andrian explained that instead of spending 80% of your time on tasks and 20% on clients, AI reverses this — 20% on tasks and the rest on focusing on clients.
AI: Elevating, Not Replacing Agents — Addressing the fear that AI could replace agents, the panel emphasized that AI only enhances an agent’s capabilities.
“An agent’s currency is their time, so if I can use tools and AI to give me more time and make more time available for me to build those client relationships, then I know I’m being successful,” said Lizna Nel.
Denis Andrian also pointed out AI’s limitations:
“AI lacks intuition and the ability to give emotional intelligence. When we meet a client and shake hands, we feel something immediately. AI cannot do this,” he said.
The Future of AI in Real Estate — Carrie Soave shared her vision for the next big AI advancements in real estate. She highlighted AI-powered real estate agents, voice commands for editing photos and videos, and AI-driven search engines. Carrie emphasized that SEO is evolving, and agents will need to ensure they are easily discoverable and recommended by AI searches to stay competitive in the market.
Unlocking Your Future with AI — The session left no doubt: AI is reshaping the industry for those ready to embrace it. The limitless opportunities AI offers will drive exponential growth for agents who adopt these tools now. Just as eXp revolutionized real estate with its virtual model, the company continues to lead innovation with AI, positioning agents to unlock the future of real estate.
Inside eXp International: Unlocking the Secrets of Our Global Expansion
The “Inside eXp International” panel unveiled the bold strategies driving the company’s rapid expansion into new markets worldwide after it was announced that eXp is expanding into three new markets in 2025.
Moderated by Adam Day, eXp’s International Expansion Leader for Europe, the session brought together key market leaders — Andrew Thompson (South Africa), Virginia Restrepo (Chile), Dounia Fadi (Dubai), and Samuel Caux (France) — to share their insights on navigating and thriving in international real estate.
Adapting to Local Markets — The conversation centered around adapting eXp’s virtual model to fit the diverse needs of each local market. Panelists highlighted how understanding regional cultural and regulatory landscapes is crucial for success. Each leader shared unique challenges and opportunities in their countries, revealing what it takes to launch and grow eXp in new territories.
Recruiting Top Talent — Recruiting top talent was another key focus of the discussion. Panelists shared their approaches to attracting agents, including how to communicate the value of eXp’s model in markets where it’s less familiar. The emphasis on building trust and leveraging eXp’s innovative platform was a common thread throughout.
Leveraging Global Connectivity — The session also touched on how eXp’s virtual platform allows agents to break through geographic barriers, creating opportunities for growth that would have been unimaginable in traditional models. Panelists spoke about leveraging this global connectivity through the Global Agent Referral Platform to expand their reach and collaborate with agents across borders.
Looking Ahead: A Global Future –As the session concluded, the panelists offered a glimpse into the future of eXp International, emphasizing the massive growth potential still ahead. They encouraged agents to seize the opportunities presented by eXp’s global network, positioning themselves to thrive in the fast-evolving real estate landscape.
Insider Secrets of Luxury Networking
The “Insider Secrets of Luxury Networking” session revealed essential strategies for success in the luxury real estate market. Attendees learned how to position themselves in the right high-end networking spaces, ask thoughtful questions to build personal connections and expand their business globally.
Key points included:
- Getting into the Right Rooms: It’s crucial to strategically place yourself in events and spaces frequented by high-net-worth individuals.
- Asking the Right Questions: Tailored, personal conversations are key to standing out and building trust with luxury clients.
- Expanding Internationally: Leveraging eXp’s global network opens up opportunities to grow luxury businesses internationally.
- Marketing and Customization: Personalization in marketing and gifting — such as custom brochures and thoughtful closing gifts — enhances client satisfaction and loyalty.
These insights gave agents a roadmap for not just entering but excelling in the luxury market by prioritizing personal connections and exceptional service.
