Agent Careers
eXpert Care Desk

Real estate agents are faced with decisions all day long. From onboarding support to finding effective marketing tools, agents need guidance for any questions they might have to keep their business running smoothly and effectively. At eXp Realty, to help unblock issues for agents, the eXp Expert Care Desk is the first stop eXp Realty agents make for any question or issue they might have, big or small.

The eXp Expert Care Desk is staffed with best-in-class subject matter experts to help handle all inbound inquiries by eXp Realty agents in the United States and Canada (international coverage is coming soon!).

eXp Realty agents can contact the eXp Expert Care Desk in a variety of ways (and in multiple languages):

  • Phone: (833) 303-0610
  • Email: [email protected] 
  • Live chat in the Join app
  • eXp World: From the “Go To” menu, scroll down to the Expert Care Desk

Depending on an agent’s status, there are several expert lines available to handle any issue:

  • Expert Care Desk: For all U.S. and Canada agents 
  • Alpha Expert Care Desk: For Alpha agents and executives
  • Premier Expert Care Desk: For Beta and ICON agents
  • The NO Busters Hotline: For agents who feel their issue was not resolved, they have the opportunity to call the NO Busters hotline to further explore solutions to get the answer they need. The NO Busters Hotline can be reached at (833) 341-14NO (Monday through Friday from 8 a.m. to 8 p.m. ET / 5 a.m. to 5 p.m. PT) and [email protected].

This layer of service is a best-in-class model and another reason why eXp Realty is known as the world’s most agent-centric brokerage. The eXp Expert Care Desk will ensure agents’ questions are answered quickly and efficiently with minimal disruption.  


Interested in jump-starting your real estate career? Learn how eXp Realty puts agents first.


These figures are not a guarantee, representation or projection of earnings or profits you can or should expect. They also do not include expenses incurred by Agents in operating their businesses. eXp Realty makes no guarantee of financial success. Success with eXp Realty results only from successful sales efforts, which require hard work, diligence, skill, persistence, competence, and leadership. Your success will depend upon how well you exercise these qualities.

Agent Careers